FAQs
1. Are mfine skincare products FDA approved?
Yes, all the products are FDA approved. These are also paraben, sulphate & cruelty free.
2. What are the payment modes accepted?
Customers can pay through various prepaid methods such as Debit Cards, Credit Cards, net banking, UPI, and wallet Partners. Cash On Delivery (COD) option is also available.
3. What products can I return?
If you need to return a product, we're happy to help. However, we only accept returns for damaged, expired, or incorrectly shipped items.
4. How Is the Skincare Kit Customized for Me?
The skincare kit is meticulously customized to address your individual skin concerns and skin types through close collaboration with our experienced dermatologists. Tailored to meet your unique needs, each kit combines a thoughtful selection of active ingredients and natural extracts, ensuring effective and personalized results for your skin.
5. Do I need to buy the entire kit?
While we highly recommend using the entire customized kit to follow the recommended steps for effective changes and improvements tailored to your skin concern, we understand that individual preferences may vary. Therefore, you have the flexibility to purchase individual products based on your specific requirements for a more personalized skin care approach.
6. Can I reorder a kit without doctor consultation?
Yes, you have the convenience to reorder the kit and individual products without the need for a doctor's consultation.
7. Can I buy single products from a kit?
Yes, individual products from the kit are available for purchase. We highly recommend using the complete kit for optimal and comprehensive results.
8. What is mfine’s Skin Test?
mfine’s Skin Test is designed by expert dermatologists & skin experts and powered by AI to accurately identify your skin condition or concern. A set of questions are asked to analyze the issue & recommend a skincare solution that’s best suited for your skin.
9. Who are the dermatologists?
mfine’s dermatologists are certified and experienced medical professionals specialized in skincare and/or cosmetology. They are carefully selected to provide expert consultations for various skin concerns.
10. What is the 6-weeks skincare program?
If you buy mfine skincare kit, along with the products, you will be assisted by dermatologists and skincare coaches for 6 weeks. They will help you understand the regime and stay consistent for effective results. Right after the purchase, a dedicated skincare coach will be assigned to you who will call you and guide you further.